Asis Scientific
Fequently Asked Questions
What types of chemicals do you supply?
We supply a wide range of laboratory chemicals including reagents, solvents, acids, bases, salts, and other specialty chemicals. We offer a wide range of top-quality instruments to suit your every need, from microscopes to centrifuges and more. Trust us to equip your lab with the best tools for your research.
How do I place an order?
You can place an order by calling our customer service department or by visiting our website and placing an online order. We accept various forms of payment including credit cards, wire transfer, and checks.
Can you provide certificates of analysis (COA) for your products?
Yes, we can provide COAs for most of our products upon request. The COA provides detailed information about the product’s identity, purity, and quality, and is often required for regulatory compliance and quality control.
What is your return policy?
If you are not satisfied with your purchase, you can return the product for a refund or exchange within 14 days of the purchase date. Please contact our customer service department for further details.
Do you offer technical support for your products?
Yes, we have a team of technical experts who can provide support and guidance on the use and application of our products. Please contact our customer service department for assistance.
Are your products safe to use?
Our products are intended for laboratory use by trained professionals and are labelled with appropriate safety information, handling instructions, and precautions. It is important to follow all safety guidelines when using chemicals to ensure safe handling and use.
Do you offer bulk discounts?
Yes, we offer bulk discounts for large orders. Please contact our customer service department for further details and pricing.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Please contact our customer service department for further details and shipping options.
What is your policy on hazardous materials?
We follow strict guidelines for handling and shipping hazardous materials to ensure compliance with applicable regulations and to protect the safety of our customers and employees. Our hazardous materials are labelled and packaged in accordance with regulatory requirements.
[elementor-template id=”2846″]